Privacy Policy

At ArchyBase, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI design platform.
By using ArchyBase, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide

When you register or subscribe, we may collect:

  • Name and email address
  • Payment and billing details
  • Account settings and preferences
  • Uploaded images (room photos, sketches) used for AI generation
  • Any support messages or feedback you send us

b. Usage Information

We automatically collect non-personal usage data, including:

  • IP address, browser type, and device information
  • Pages visited and session duration
  • AI generation prompts and tool usage analytics
  • Referring URLs and approximate location (country level only)

c. Cookies

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze platform performance
  • Improve your experience over time

You may disable cookies in your browser settings, though some features may be affected.

2. How We Use Your Data

We use your information to:

  • Operate, maintain, and improve the ArchyBase platform
  • Process AI design generations based on your inputs
  • Provide customer support and resolve issues
  • Send service updates and account notifications
  • Process payments securely
  • Prevent fraud and comply with legal requirements

We never sell or rent your personal data to third parties.

3. Uploaded Images

Images you upload for AI processing are used solely to generate your design outputs.
We do not use your uploaded images to train our AI models without explicit consent.
Images are stored securely and retained only as long as necessary for service delivery.

4. Data Security

We use SSL/TLS encryption, secure cloud storage, and strict access controls to protect your data.
Only authorized personnel can access sensitive information.

5. Data Retention

We retain your data only as long as needed to:

  • Provide the services you've subscribed to
  • Meet legal or regulatory obligations
  • Resolve disputes or enforce our agreements

Upon account deletion, your personal data will be permanently removed within 30 days.

6. Your Privacy Rights (GDPR & CCPA)

You have the right to:

  • Access — request a copy of your data
  • Correction — update inaccurate information
  • Deletion — request permanent removal of your data
  • Portability — receive your data in a transferable format
  • Objection — opt out of certain data processing activities

To exercise these rights, contact us at [email protected]. We respond within 30 days.

7. Third-Party Services

We work with trusted third-party providers for:

  • Payment processing (Stripe)
  • Cloud storage and hosting
  • Analytics (aggregated, non-personal data only)

All providers comply with applicable data protection laws.

8. Children's Privacy

ArchyBase is not intended for users under 13 years old.
We do not knowingly collect data from children. If discovered, such data will be deleted immediately.

9. Policy Updates

We may update this Privacy Policy as our services evolve.
Changes will be posted on this page with an updated effective date.
For significant changes, we will notify users via email or in-app alert.

10. Contact

📩 Email: [email protected]
🌐 Website: https://www.archybase.com